Are you a fluent German & English speaker, ideally with excellent
experience in administration or customer support?
Are you now looking to take the next step in your career in Ireland?
Our client, a highly successful US multinational company are now
expanding their multilingual services centre & would love to talk to
you about their challenging & exciting new job in their Limerick HQ!
THE JOB:
As the Customer Services Specialist, you will deal directly with
customers across all German & English speaking markets as well as
supporting your Team Leader in their daily duties.
Your main duties will be managing the customer service process,
responding to customer queries on a range of issues, inputting
customer orders, managing product deliveries, basic troubleshooting of
problems, achieving key personal targets as well as supporting the
wider business team in projects, business analysis, market research &
goal achieving.
YOUR SKILLS/EXPERIENCE THAT WE NEED:
* Third level Degree/qualification in Business/Commerce ideally.
* **Apply on the website**+ years experience in a customer service
focused role.
* Experience gained in a call/services centre would be an advantage.
* Previous experience ideally working in a multi-national customer
service environment.
* Fluent German speaker & fully fluent English is essential.
* Proven ability to interact with colleagues & clients at all levels
& deliver excellent service.
* Excellent data entry skills and good working knowledge of the
Microsoft Office suite.
* Strong attention to detail, accuracy and ability to multitask.
THE OFFER:
This is a contract position for approx. **Apply on the website**
months with ?**Apply on the website**,**Apply on the website** base
salary, **Apply on the website** days holiday allowance & full
benefits on offer.
HOW TO
GERMAN CUSTOMER SERVICES REPRESENTATIVE
Are you a fluent German & English speaker, ideally with excellent
experience in administration or customer support?
Are you now looking to take the next step in your career in Ireland?
Our client, a highly successful US multinational company are now
expanding their multilingual services centre & would love to talk to
you about their challenging & exciting new job in their Limerick HQ!
THE JOB:
As the Customer Services Specialist, you will deal directly with
customers across all German & English speaking markets as well as
supporting your Team Leader in their daily duties.
Your main duties will be managing the customer service process,
responding to customer queries on a range of issues, inputting
customer orders, managing product deliveries, basic troubleshooting of
problems, achieving key personal targets as well as supporting the
wider business team in projects, business analysis, market research &
goal achieving.
YOUR SKILLS/EXPERIENCE THAT WE NEED:
* Third level Degree/qualification in Business/Commerce ideally.
* **Apply on the website**+ years experience in a customer service
focused role.
* Experience gained in a call/services centre would be an advantage.
* Previous experience ideally working in a multi-national customer
service environment.
* Fluent German speaker & fully fluent English is essential.
* Proven ability to interact with colleagues & clients at all levels
& deliver excellent service.
* Excellent data entry skills and good working knowledge of the
Microsoft Office suite.
* Strong attention to detail, accuracy and ability to multitask.
THE OFFER:
This is a contract position for approx. **Apply on the website**
months with ?**Apply on the website**,**Apply on the website** base
salary, **Apply on the website** days holiday allowance & full
benefits on offer.
HOW TO
We need : English (Good)
Type: Permanent
Payment:
Category: Others
